Frequently Asked Questions
Sessions are a confidential, one-on-one conversation between you and your counsellor. You will talk, reflect, and sometimes work through practical strategies together. Some sessions feel deeply emotional; others are more practical and skills-focused. Each session is tailored to what you need that day.
The easiest way is to reach out via WhatsApp or Zalo at [number]. You can also use the contact form on this website. Our team will respond within 24–48 hours to schedule a free 15-minute introductory call.
Session fees are [...]. Payment is accepted in VND or USD. Please contact us via WhatsApp or Zalo to discuss fees. We want cost to be as little a barrier as possible — if you have financial concerns, please reach out and we will do our best to find a solution.
Yes. Sessions are available in-person in Ho Chi Minh City or online via Zoom, with the same level of care and confidentiality. Online sessions are a great option for expats in other cities, those with busy schedules, or clients who prefer the comfort of their own space.
Life happens. We ask for at least 24 hours' notice if you need to cancel or reschedule. Late cancellations or no-shows may be charged a partial fee. This helps us respect your time and the time of other clients waiting for appointments.
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Cứ hỏi chúng tôi! Chúng tôi luôn sẵn sàng giải đáp mọi thắc mắc của bạn. Chúng tôi rất mong được lắng nghe từ bạn!
